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WhatAboutThe

Terms & Conditions

Last updated: 26.11.25

These Terms & Conditions (“Terms”) govern all services provided by WhatAboutThe LTD, including design, music, and consultancy work. By commissioning any services or using this website (whataboutthe.com), you agree to these Terms.

1. Services Overview

WhatAboutThe LTD is a creative agency offering:

  • Graphic Design & Web Development

  • DJ Bookings (hospitality + private events)

  • Music Consultancy & Equipment Sourcing

  • Music Production & Playlist Services

2. Intellectual Property

2.1 Site Content

All content on this site, unless otherwise stated, is the intellectual property of WhatAboutThe LTD.

2.2 Client Projects

Unless otherwise agreed:

  • Designs (e.g. logos, branding, websites) remain the intellectual property of WhatAboutThe LTD until full payment is received.

  • Upon full payment, the client is granted a non-exclusive, non-transferable license to use the final designs for agreed-upon purposes.

  • WhatAboutThe LTD reserves the right to display work in portfolios or promotional materials.

  • Working files (e.g. .ai, .psd, Sketch, Figma) remain the property of WhatAboutThe LTD unless explicitly included in the project scope.

3. Design & Web Projects

3.1 Quotes & Project Scope

  • All project quotes are valid for 3 months from issue.

  • Clients are responsible for providing timely content and access to required assets.

  • If delays exceed 3 months, WhatAboutThe LTD reserves the right to re-quote or cancel the project.

3.2 Project Commencement & Payment Terms

  • A 50% non-refundable deposit is required to begin work.

  • Written confirmation (via email or message) of intent to proceed constitutes acceptance of terms.

  • Remaining 50% is due upon project completion, before final deliverables are handed over.

  • If the deposit is not paid within 7 days of confirmation, the project may be cancelled or rescheduled.

3.3 Revisions & Amends

Project estimates allow for a standard number of revisions. Any additional work outside the agreed scope will be quoted and billed separately.

4. DJ Bookings – Hospitality

  • DJ rosters are organised on a rolling or monthly basis.

  • Payment is required in advance of scheduled performances.

  • If a DJ cannot attend due to unforeseen circumstances, WhatAboutThe LTD will issue a refund for that date or provide a replacement.

  • In the event of cancellation by the client/venue, the following applies:

Time Before Booking Refund
> 4 weeks 50%
2–4 weeks 30%
1–2 weeks 20%
< 1 week 0%

4.1 Equipment Sourcing

DJ booth consultancy and equipment sourcing are charged at £180/day, covering site visits, third-party liaising, and procurement.

5. DJ Bookings – Private Events (e.g. Weddings)

  • A 25% non-refundable deposit is required at booking (unless otherwise agreed).

  • Final balance is due 24 hours before the event.

Refunds (upon cancellation by the client):
Time Before Event Refund
> 4 months 50%
2–4 months 30%
1–2 months 20%
< 1 month 0%

Rescheduling:

We’ll do our best to accommodate, but availability is not guaranteed. Rescheduling fees may apply.

6. Additional Services

  • Playlist creation and social media content are treated as separate design jobs and billed at a reduced rate of £180/day.

  • Playlists are reviewed quarterly; after 12 months, a new fee is required or the playlists will be removed.

7. Equipment Hire

  1. Scope
    WhatAboutThe LTD may, from time to time, provide temporary rental of sound equipment—such as microphones, mixers, loudspeakers, and related accessories—for events (the “Equipment”).

  2. Acceptance of Terms
    By accepting a quote, submitting payment, or taking possession of the Equipment, the “Hirer” agrees to be bound by these Equipment Rental terms, which are supplementary to the general Terms & Conditions.

  3. Use and Care

    • The Hirer is responsible for safeguarding the Equipment from delivery or collection until its return.

    • Equipment must only be used for its intended purpose and by persons who are suitably competent.

    • The Hirer shall inspect the Equipment upon receipt and promptly notify WhatAboutThe LTD of any defects.

  4. Liability for Damage or Loss
    The Hirer is responsible for costs to repair or replace any Equipment that is lost, stolen, or damaged—for whatever reason—except where such loss or damage is caused by the negligence of WhatAboutThe LTD.

  5. Insurance Disclosure
    WhatAboutThe LTD maintains £5 million public liability insurance to cover incidents arising solely from its negligence. This insurance does not cover loss, damage, or injury resulting from the Hirer’s misuse or negligence.

  6. Liability Limitation
    To the extent permitted by law, WhatAboutThe LTD shall not be held liable for any injury, loss, or damage arising out of the Hirer’s use or misuse of the Equipment.

  7. Cancellation
    Cancellations made within 3 days before the event may incur a cancellation fee of 100% of the quoted hire cost.

  8. Governing Law
    This Equipment Rental section is governed by and construed in accordance with the laws of England.

7. Limitation of Liability

WhatAboutThe LTD shall not be held liable for any indirect or consequential loss, including delays due to acts beyond our control (weather, illness, tech failures, etc.).

8. Amendments

These Terms may be updated at any time. Updates will be published on this page.

9. Governing Law

These Terms are governed by the laws of England.

10. Contact

questions@whataboutthe.com
WhatAboutThe LTD c/o Holy Scratchimony